Q How can I contact you to ask questions ?
A You can send inquiry in the webpage of products or you can answer the chating window for instant reply.
You can also send e-mail to us. Our e-mail address: firstname.lastname@example.org. We would reply you asap.
Q Are you factory supplier ?
A Yes, we’re professional Microfiber Towel OEM Manufacturer with 12-year history.
Our factory is located in Guangzhou,China with 15000-square-meter production area and imported 5 lines of reactive printing machines.
We welcome clients to visit our factory or take samples, to test quality and enjoy better reliable factory custom services.
Q What’s your sample policy?
A Solid-Color Microfiber Towel is free sample. Clients need to pay the shipping cost ( DHL / Fedex / TNT / UPS ).
Samples of Printed Towel or Custom-Made may need to pay sample charges. Sample fees is refundable if formal orders reach required quantity.
Q How long is your sample time?
A About 3~5 days for our existing samples. About 5~15 days for customized samples.
Q What’s your payment terms?
A T/T 30% deposit before production and the balance before delivery.
L/C, T/T, Alibaba Trade Assurance Order and PayPal are acceptable.
Q What’s your minimum order quantity?
A Normally 200 pieces/design, special custom requirement may need more quantity. please contact us for detailed answer.
Q Can you add our logo on the towel?
A Yes, we have embroidered / printed / embossed logo for your choices. The packing can also add custom logo.
Q Could you design the pattern / logo for me?
A Yes, we have a professional design team at your service. Just contact us for custom services now.
You can send us your design, or tell us your ideas and then get a pre-production sample.
Or we can send you current design for your reference and revise the design according to your ideas.
Q What’s your lead time for mass production?
A About 10-40 days, depends on designs, order quantity, manufacturing processes. You’re welcome to contact us for accurate answer.
Q How do you guarantee the quality of your products?
A Customers are welcome to get existing sample towel or custom printed sample towels before placing an order.
We revise the sample according to your ideas after you receiving the samples. Our professional QC team inspect the products quality in the whole process of mass production.
Clients are welcome to visit factory.
Thanks for reading. If any product meets your requirement.
Welcome to contact us for more details.